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26-Jun-2011 Terms and Conditions
Australian Website Development is a Search Engine Optimisation Company which specialises in Website Design and Build, Search Engine Optimisation, Pay Per Click, and other forms of Search related programs. We will carry out work only where a signed agreement by both parties is provided by mail, fax, or in person.
Search Engine Optimisation and Internet Marketing
SEO work is governed by many factors which are outside the control of Relevance Web Marketing. Therefore Australian Website Development cannot guarantee particular results. Australian Website Development however guarantees improvement in a client’s keyword positioning provided all of Australian Website Development advice is followed. It is essential we have the power to manipulate content, and website code, and if this is not provided readily, our contracts will be voided.
Ranking results will be performed at the end of each month, as agreed by both parties.
Results are based on listings on Google.com.au, Bing Australia and Yahoo Australia
Keyword positioning will be determined by the relevancy of that term on your pages, and the popularity of that term on other websites. Australian Website Development SEO requires FTP access to the website and its content management system and access as agreed in any of our SEO contacts.
Your website should be hosted on a reliable server, based in the country of Search Engine interest, with constant availability, for optimum results. Should Australian Website Development recommend changing your host or server, this is to protect the interests of your web site's ranking within the Search Engines.
Australian Website Development cannot be held responsible for slipping or unsatisfactory Search Engine Ranking results if SEO suggestions have not been carried out. Australian Website Development cannot be held responsible for website changes in any manner, problems or additional costs arising due to any errors made by third parties, or failure to maintain a current copy of your own website. This would also extend to changes made by Australian Website Development to an unstable CMS system. We would assume that any changes made to content, code or copy through a CMS given user name or password could not possibly lead to any errors
with the website as a whole. Therefore, Australian Website Development will not be held responsible for any website problems arising by work done by Relevance Web Marketing, or anybody else.
Australian Website Development follows a strictly ethical SEO policy and will not be responsible for any Ban's or search engine suspension for the following:
- Duplicate sites, duplicate content or pages, redirects or doorway pages.
- Link farms or any spanning techniques which may harm the web site's ranking with Google.
- Increased traffic or sales
- Hidden links
- Automated web site submission software or websites
Website Design
All website design, and build remains the property of Australian Website Development Australian website Development retails the copyright on all website designs built by Australian website development. All scripts, applications, and software written by Australian Website Development remain the copyright of Australian Website Development and may only be commercially reproduced or resold with the permission of Relevance Web Marketing.
Australian Website Development cannot take responsibility for any copyright infringements caused by materials including photographs, and website copy, submitted by the client. We have the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.
Any additions to the project brief will be carried out at the discretion of Australian Website Development and where no charge is made by Australian Website Development for such additions, Australian Website Development accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.
The client agrees to make available as soon as is reasonably possible to Australian Website Development all materials required completing the site to the agreed standard and within the set deadline.
Australian Website Development will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.
Australian Website Development will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner.
Australian Website Development will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.
Australian Website Development will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.
Compatibility
Australian Website Development aim that any developed/designed site will work correctly on the server it is initially installed in and that it will function correctly when viewed with the web browsing software Microsoft Internet Explorer Version 6 and to an acceptable level with Mozilla browsers. Australian Website Development can offer no guarantees for all other browsers.
Website Hosting
Australian Website Development can offer no guarantees to interruption of hosting services and cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.
Translations
All translations will be done by Australian Website Development. After an initial translation of one page; if accepted, further pages by our translator will be accepted within the initial remit.
Payment of Accounts
Website Design and Build is paid 60% on signing of the contract, and the final 40% paid on completion of the project brief as laid out in the initial contract. Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken if necessary.
Search Engine Optimisation is paid on a monthly basis, and will be paid as accordance with the payment schedule in the initial contract. If there is a lag in website design, or build by a 3rd party, this will not affect the work by Relevance Web Marketing, or the payment schedule of the client for that SEO work. After signing a
contract for a SEO project, you will be obliged to pay for the work that has been done, and has been agreed to do. Non payment will result in legal action being taken if necessary.
Complaints Procedure
For any complaints to Australian Website Development, a letter by post, or e-mail setting out must be made within 7 days of the work being completed to:
Australian Website Development
Todd Johnson
3 Pine Avenue
East Ballina NSW 2478
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